Friday, January 3, 2014

Paperless Pipeline


Paperless Pipeline takes your real estate transactions and related documents online - without changing how you work.

It allows you to easily access documents from any computer, any browser, anywhere, and show up to closing without any paper.  With Paperless Pipeline’s user-friendly system, you can:

  • Turn in paperwork by scan, email, or direct upload
  • Stay organized with Listing, Contract and Closed checklists for each transaction
  • Email documents to clients, lenders, and others right from the system

 

To access Paperless Pipeline, follow these steps:


Click the LOGIN link:
 


 


At the login screen, enter your User ID and Password, then click on the Log In button.


Enter your User ID:       (your email address)
Enter your Password:   (provided by your administrator)*

*Note: Your password is usually your first name. Passwords
 must be at least 5 characters.  If your  first name is fewer
than 5 characters (like Ann or John)  add the first 1 or 2
letters from your last name to make 5 characters
.  
Examples:         Ann Smith’s password would be annsm;
                        John Black’s password would be johnb





M.png 


Accessing Paperless Pipeline                                                                                                   

 

Changing your Password

To change your password, click on the PROFILE link in the top-right corner of the screen and follow the prompts to enter and save your new password.




 

 

 

 

 

 

 


Accessing Transactions

Once logged in, you will see several tabs across the top of the display.

Dashboard               -an overview of your folders, due dates, closings, etc.
Transactions           -lists all your transaction folders
Working Docs         -new uploads that need to be assigned to a folder
Unreviewed             -assigned documents waiting on Broker review
Office Docs             -blank copies of commonly used office/transaction forms





 

M.png 


Accessing Paperless Pipeline                                                                                                   

 

Click on the Transactions Tab to view a list of your transaction folders, then click on a folder name to see the details:

 





 

M.png 


Accessing Paperless Pipeline                                                                                                   



Down Arrow Callout: Folder Menu (edit the transaction details, upload docs, etc.)
Folder Checklist (Broker marks items done as they come in)
Down Arrow Callout: Transaction folder details displayed at the top of the screen, then Documents that have been uploaded, then Notes History below that.
Checklist “percent complete” is displayed as Red, Yellow or Green, depending on percent complete.

 

 

 

 

 

 

 

 



 

 

 

M.png 


Accessing Paperless Pipeline                                                                                                   

 

Editing a Transaction Folder

 

 

 

 

 

 

 

 

 

 


Contacts for each transaction may be stored in the folder by clicking on Add Contact.

    Notes for each transaction may be stored in the folder by clicking on Add Note.

 

When adding Notes, you may choose one of two options:

1.    Make notes for yourself or any viewer of the folder by typing the note text then clicking on the green SEND NOTE button; or

2.    Communicate with other folder viewers by typing the note text then checking which email address(es) will receive the note in their mail inbox, before clicking the SEND NOTE button.  A copy of the note emailed will also be stored in the folder for all folder viewers to see.


 

M.png 


Accessing Paperless Pipeline                                                                                                   

 

Uploading a Document

Open the desired folder and click on the Upload Docs link:

 


Click the Browse button and search your computer for the document, just like adding an attachment to an email. 

Use the “Document Name” field to type a viewer-friendly file name, such as:

Buyer Agreement
Listing Agreement
Contract
Earnest Money

There is no need to include the address as part of the file name once it’s in Paperless Pipeline, so keep them short and clearly defined.


Use the “Category” field to select one of these types for your document:

            Office Use         -Deposits, Blue Sheets, DA Requests, etc.
            Listing               -Listing Agreement, copy of MLS page, Seller Disclosure, Tax Records, etc.
            Sale                  -All contract pages including Exhibits, Earnest Money copies, Amendments, etc.
            Buyer                -Buyer Agreement, PreQualification Letter, etc.
           

The “Status” and “Reviewed” options are for Broker use when reviewing the folder.

 

 

 

M.png 


Accessing Paperless Pipeline                                                                                                   

 

Managing Checklists

Your Broker will add Checklists to your folder as it is reviewed.  Checklists exist for:

New Buyer/Tenant
New Listing (regular)
New Listing (rental)
Pending (regular)
Pending (rental)
Closed
Leased
Retainer Fee
Referral Fee
Expired/Fell Through
Terminated Sale


 

As tasks are checked as completed, they “gray out”
so that the remaining tasks are more eaily identifiable.

To reduce the length of the list, you may use the “-“
button to the left of the checklist name.  To see all
items again later, use the “+” button to open the full
list.

Only your Broker can mark tasks as completed.
If you notice a tasks is not marked, but has been
completed, you may use the Add Note feature to
communicate that update to your Broker.

No commissions will be paid until all checklist items
are completed.

Some items will not apply to your transaction; those
will be deleted from view by your Broker.


Refer to the separate document “Required Paperwork / Paperless Pipeline Checklists” for additional transaction requirements and explanation of each checklist item.

The Extranet


The “Extranet” through WolfConnect is the online library of Maximum One.  This is a place where you can find a ton of information that you will need at some point for your business.  This information includes company related information (tax ID numbers, Broker NAID numbers for HUD offers, promotional material, the company roster, etc.)  You will be registered to access the extranet by the Agent Services Coordinator. 

You will receive an email with your Username & be prompted to create a password.



Then you will go to: www.eAGENTweb.com and click on “Extranet”

·        Click on “File Manager” in the upper menu 
·        Click on “Files” below that
·        Click on “Company Files” 
·        Click on the "+" sign beside “Office Files” in the left menu to see all of the Extranet files
·        When you see a "+" sign next to a folder icon, if you click it, it will open up other subfiles
·        You may also put in the name of what you are seeking in the upper right where it says "File Name" & then click "Search" - use extremely broad search terms (i.e. w9 rather than W9 Tax ID Number)



User Manuals for the entire Extranet / WolfConnect  

Go to www.eAGENTweb.com and click on “Extranet”

  • Click on "File Manager" in the upper left menu
  • Click on "Office Files"
  • Click on "Extranet-WolfConnect"
  • Manuals Include:
    • WolfConnect User Manual
    • Drip Campaign Manual
    • Export Contacts Manual
    • & More
Moving Wolf
Hello Agents,
As you know, we have some very exciting news! Our brokerage is launching a new program that will help grow your business and enhance your professional image. The program is called movingWOLF, and it will send your clients money-saving offers on the products and services that they will need throughout their move. To see how this program will supercharge your personal brand, check out this video:http://youtu.be/9ULXSQD4x2c.
This program includes offers from companies like Lowe’s, Papa John’s Pizza and Penske Truck Rental which will be delivered straight to your clients’ inboxes. The best part? We are providing movingWOLF as a free program for you, just for being a part of Maximum One. movingWOLF offers will be sent out automatically to your clients based on their close date and they will be coming from your email address, so it looks like you sourced these discounts to pass on to them. To stay in the loop you will receive a summary email each day that your clients receive movingWOLF emails. This program will help save your clients money when they need it most, and remind them why they chose to work with you!
In order to make certain your clients receive these offers, please submit your clients’ email addresses in the notes box on the blue sheet when submitting deals to the administrative team or through Paperless Pipeline. You must remember to submit your clients’ email addresses to ensure they will receive these fantastic offers. All email information is kept entirely secure and is solely used for this program and our internal records. movingWOLF is facilitated by our real estate software provider Lone Wolf Real Estate Technologies.
I have attached a document you can use to show clients movingWOLF during your listing presentations, as well as a document that goes over some Frequently Asked Questions. If you have any additional questions about movingWOLF or the attachments I’ve included, please contact rpatten@lwolf.com

Thanks everybody! Have a great day.

Sarah Beth Johnson
West Cobb Branch Manager
Admin@eAGENTweb.com


Click here for Moving Wolf FAQ
Click here for Info about Moving Wolf for your Listing Presentation

Handling Real Estate Transactions GREC Rule 520-1-.10


520-1-.10 Handling Real Estate Transactions.

 

(1) Presenting Offers. A licensee shall promptly tender to any customer or client any

signed offer to purchase, sell, lease, or exchange property made to such client or

customer. In a transaction in which the offeror is not a client or customer of the licensee,

the licensee receiving an offer must provide a copy of the offer to the licensee working

with or representing the offeree. However, a licensee who obtains an offer may negotiate

a sale, exchange, or lease directly with an owner, a lessor, a purchaser, or a tenant if the

licensee who obtains the offer knows that such offeree has a written outstanding

agreement in connection with such property that expressly provides the other licensee

will not provide negotiation services to the offeree.

(2) License Numbers in Offers. A licensee preparing or signing a brokerage

engagement or an offer to purchase, sell, lease, or exchange real property shall include

the license number issued by the Commission of each firm and of each licensee

participating in the transaction. The licensee shall include the six digit license number

issued by the Commission.

(3) Responsibility to Distribute Copies. A licensee shall provide a copy of any

document utilized in a real estate transaction to any individual signing such document. If

any offer to purchase, sell, lease, or exchange is accepted and signed by all parties, copies

of that document shall be properly distributed, one to each person signing the document

and one to each brokerage firm involved in the transaction.

(4) Retention of Copies of Records and Documents . Copies of sales contracts,

brokerage engagements, closing statements, leases, and other documents related to a real

estate transaction required by law to be maintained in a broker’s file for three years shall

be made available to authorized agents of the Commission upon reasonable request and at

a reasonable cost to the Commission. Brokers that must keep copies of the documents

cited in this paragraph include:

(a) any broker identified in a sales contract, brokerage engagement, closing statement,

lease, or other document related to a real estate transaction;

(b) any broker firm that participates in the negotiations involving a sales contract,

brokerage engagement, lease, or other contractual document related to a real estate

transaction; and

(c) any broker required by O.C.G.A. Section 43-40-20 to maintain a trust account.

Copies of documents and other records which licensees are required by law and the

Commission’s rules to maintain may be maintained in any records storage system that

utilizes paper, film, electronic, or other media provided that: (a) the licensee can produce

true and correct copies of such documents and records and (b) copies of such documents

and records can be made available to an authorized representative of the Commission

upon reasonable request and at reasonable cost to the Commission.

(5) Falsification of Transaction Documents and Misleading Representations

Prohibited. No licensee shall falsify or be a party to the falsification of a document

involved in a real estate transaction or knowingly represent, either verbally or in writing,

to a principal or any interested third party:

(a) an amount other than the true and actual sales, lease, or exchange price;

(b) an amount other than the true and actual downpayment;

(c) an amount other than the true and actual earnest money, security deposit, or other trust

funds or that such trust funds have been tendered in any form other than its true and

actual form;

(d) a payment of trust funds in cash when in fact some other method of such is made; or

(e) an artifice, contrivance, or machination with the intent to deceive.

Any or all such practices shall constitute a misrepresentation.

(6) Disclosure of Commissions, Fees, Rebates, or Other Valuable Consideration.

(a) Settlement Statements and Settlement Documents

Any fee, charge, rebate, profit, commission, referral fee, or other valuable consideration

that is related to a purchase, sale or exchange transaction of real property shall be

disclosed on the settlement statement for that transaction or on a supplemental document

given to the licensee’s principal at or before the closing of the transaction. So long as a

copy of such disclosure is maintained in the broker’s records, no additional disclosure is

required to comply with O.C.G.A. Sections 43-40-25 (b) (6) and (29).

Notwithstanding the above, no disclosure shall be required of any the following:

1. ordinary business expenses incurred on behalf of a licensee’s principal in performing

the services of a broker;

2. gifts, products, services or other things of value given to the licensee, provided that the

receipt of any of the same is not contingent upon any of the following: a) the purchase,

sale or exchange of specific real property; b) the referral by the licensee of products,

services or other business related to a specific real estate transaction, or c) the licensee

performing services, other than the real estate brokerage services, related to a real estate

transaction;

3. gifts, products , services or other things of va lue given to the licensee’s principal,

provided that the receipt of any of the same is not contingent upon the purchase, sale or

exchange of real property;

4. how a real estate commission, fee charge, profit, referral fee or other valuable

consideration of the same is shared with the affiliated licensees of the broker or with any

licensed and unlicensed assistants of those affiliated licensees.

(b) Leases

A lease, or accompanying document, may establish the terms under which a licensee may

pay a referral fee, or offer other valuable consideration related to the real property being

leased. So long as payment or other offering of valuable consideration is made by the

licensee pursuant to the pre-established terms and recorded in the brokers file, no

additional disclosure is required to comply with O.C.G.A. Sections 43-40-25 (b) (6) and

(29).

(c) Management Agreements

A management agreement, or accompanying document, may establish the terms under

which a licensee may pay a referral fee, or offer other valuable consideration related to

the management of the real property on behalf of an owner. So long as payment or other

offering of valuable consideration is made by the licensee pursuant to the pre-established

terms and recorded in the broker’s file , no additional disclosure is required to comply

with O.C.G.A. Sections 43-40-25 (b) (6) and (29).

(d) Miscellaneous

For the purposes of this regulation, the term “licensee’s principal” shall mean the

following:

1. a client of the broker in the specific real estate transaction for which disclosure is being

made provided, however, that if the broker is practicing dual or designated agency the

required disclosures to each client shall only be those disclosures that would be have been

given had the broker only been representing that client; or

2. the customer of the broker, provided that the customer is not being represented by or is

not primarily working with another broker.

Authority O.C.G.A. Secs. 43-40-2, 43-40-7, 43-40-11, 43-40-14, 43-40-25. History. Original Rule entitled

“Salesman” adopted as ER. 520-1-0.1-.10. F. and eff. July 12, 1973, the date of adoption. Amended:

Permanent Rule entitled “Business Name” adopted. F. Dec. 7, 1973; eff. Dec. 27, 1973. Amended: F. Feb.

14, 1977; eff. Mar. 6, 1977. Repealed: New Rule of same title adopted. F. Apr. 16, 1979; eff. May 6, 1979.

Amended: F. Nov. 16, 1979; eff. Dec. 6, 1979. Amended: Authority changed. F. Aug. 5, 1982; eff. Nov.

1, 1982, as specified by the Agency. Amended: F. May 9, 1985; eff. July 1, 1985, as specified by the

Agency. Amended: F. July 19, 1994; eff. Aug. 8, 1994. Repealed: New Rule entitled “Handling Real

Estate Transactions” adopted. F. Nov. 12, 2003; eff. Dec. 2, 2003. Amended: F. Sept. 21, 2004; eff. Oct.

11, 2004. Amended: F. Jan. 14, 2005; eff. Feb. 3, 2005. Amended: F. Aug. 15, 2007; eff. Sept. 4, 2007.

Amended: F. Oct. 16, 2009; eff. Nov. 5, 2009.